.lc-msg-tabs {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin: 0 0 1rem;
    padding: 0;
    list-style: none;
}

.lc-msg-tab {
    display: inline-flex;
    align-items: center;
    gap: 0.55rem;
    padding: 0.6rem 1.1rem;
    border: 1px solid var(--bs-border-color);
    border-radius: 999px;
    background: var(--bs-body-bg);
    color: var(--bs-body-color);
    font-weight: 600;
    text-decoration: none;
    transition: border-color 0.18s ease, background-color 0.18s ease, color 0.18s ease;
}

.lc-msg-tab:hover {
    border-color: var(--lc-red);
    color: var(--lc-red);
}

.lc-msg-tab.active {
    border-color: var(--lc-red);
    background: var(--lc-red);
    color: #fff;
}

.lc-msg-tab em {
    min-width: 1.5rem;
    padding: 0.05rem 0.45rem;
    border-radius: 999px;
    background: rgba(127, 127, 127, 0.18);
    font-size: 0.75rem;
    font-style: normal;
    text-align: center;
}

.lc-msg-tab.active em {
    background: rgba(255, 255, 255, 0.25);
}

.lc-msg-unread {
    padding: 0.1rem 0.5rem;
    border-radius: 999px;
    background: #ffc107;
    color: #3b2f00;
    font-size: 0.68rem;
}

.lc-msg-filter {
    padding: 1rem;
}

.lc-msg-list {
    display: flex;
    flex-direction: column;
    gap: 0.9rem;
}

.lc-msg-card {
    display: flex;
    gap: 1rem;
    padding: 1.1rem 1.25rem;
    border: 1px solid var(--bs-border-color);
    border-radius: 1.1rem;
    background: var(--bs-body-bg);
    transition: box-shadow 0.18s ease, border-color 0.18s ease;
}

.lc-msg-card:hover {
    border-color: color-mix(in srgb, var(--lc-red) 45%, var(--bs-border-color));
    box-shadow: 0 10px 24px rgba(0, 0, 0, 0.07);
}

.lc-msg-new {
    border-left: 4px solid var(--lc-red);
    background: linear-gradient(90deg, rgba(254, 44, 87, 0.06), transparent 40%), var(--bs-body-bg);
}

.lc-msg-avatar {
    display: inline-flex;
    flex-shrink: 0;
    align-items: center;
    justify-content: center;
    width: 2.9rem;
    height: 2.9rem;
    overflow: hidden;
    border-radius: 50%;
    background: linear-gradient(140deg, var(--lc-red), #ff7a95);
    color: #fff;
    font-size: 0.95rem;
    font-weight: 700;
}

.lc-msg-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.lc-msg-avatar-visitor {
    background: var(--bs-secondary-bg);
    color: var(--bs-secondary-color);
}

.lc-msg-avatar-lg {
    width: 3.6rem;
    height: 3.6rem;
    font-size: 1.15rem;
}

.lc-msg-main {
    min-width: 0;
    flex: 1;
}

.lc-msg-head {
    display: flex;
    flex-wrap: wrap;
    align-items: baseline;
    justify-content: space-between;
    gap: 0.25rem 1rem;
}

.lc-msg-meta {
    display: inline-flex;
    align-items: center;
    gap: 0.6rem;
    color: var(--bs-secondary-color);
    font-size: 0.82rem;
}

.lc-msg-badge {
    display: inline-block;
    padding: 0.15rem 0.6rem;
    border-radius: 999px;
    background: rgba(254, 44, 87, 0.1);
    color: var(--lc-red);
    font-size: 0.72rem;
    font-weight: 700;
}

.lc-msg-badge-visitor {
    background: var(--bs-secondary-bg);
    color: var(--bs-secondary-color);
}

.lc-msg-subject {
    margin: 0.35rem 0 0.3rem;
    font-size: 1.05rem;
    font-weight: 700;
}

.lc-msg-subject a {
    color: var(--bs-body-color);
    text-decoration: none;
}

.lc-msg-subject a:hover {
    color: var(--lc-red);
}

.lc-msg-dot {
    display: inline-block;
    width: 0.55rem;
    height: 0.55rem;
    margin-right: 0.5rem;
    border-radius: 50%;
    background: var(--lc-red);
}

.lc-msg-preview {
    display: -webkit-box;
    margin: 0 0 0.7rem;
    overflow: hidden;
    color: var(--bs-secondary-color);
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
}

.lc-msg-foot {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.6rem;
}

.lc-msg-facts {
    display: inline-flex;
    flex-wrap: wrap;
    gap: 0.4rem;
}

.lc-msg-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    max-width: 18rem;
    padding: 0.2rem 0.65rem;
    overflow: hidden;
    border: 1px solid var(--bs-border-color);
    border-radius: 999px;
    color: var(--bs-secondary-color);
    font-size: 0.78rem;
    text-decoration: none;
    text-overflow: ellipsis;
    white-space: nowrap;
}

a.lc-msg-chip:hover {
    border-color: var(--lc-red);
    color: var(--lc-red);
}

.lc-msg-actions {
    display: inline-flex;
    gap: 0.4rem;
}

.lc-msg-person {
    display: flex;
    align-items: center;
    gap: 0.9rem;
    margin-bottom: 1rem;
}

.lc-msg-details {
    margin: 0 0 1rem;
}

.lc-msg-details div {
    display: flex;
    gap: 0.75rem;
    padding: 0.3rem 0;
}

.lc-msg-details dt {
    width: 1.2rem;
    color: var(--lc-red);
    text-align: center;
}

.lc-msg-details dd {
    margin: 0;
    overflow-wrap: anywhere;
}

.lc-msg-body {
    white-space: pre-wrap;
    overflow-wrap: anywhere;
    line-height: 1.7;
}

.lc-msg-replies {
    display: flex;
    flex-direction: column;
    gap: 0.9rem;
}

.lc-msg-reply {
    display: flex;
    gap: 0.8rem;
}

.lc-msg-reply-mine {
    flex-direction: row-reverse;
}

.lc-msg-bubble {
    max-width: 85%;
    padding: 0.8rem 1rem;
    border: 1px solid var(--bs-border-color);
    border-radius: 1rem;
    background: var(--bs-body-bg);
}

.lc-msg-reply-mine .lc-msg-bubble {
    border-color: transparent;
    background: rgba(254, 44, 87, 0.09);
}

.lc-msg-bubble-head {
    display: flex;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 0.3rem;
    font-size: 0.85rem;
}

.lc-msg-bubble-head time {
    color: var(--bs-secondary-color);
}

.lc-msg-visitor-note {
    display: flex;
    gap: 1rem;
    align-items: flex-start;
}

@media (max-width: 575.98px) {
    .lc-msg-card {
        padding: 0.9rem;
    }

    .lc-msg-avatar:not(.lc-msg-avatar-lg) {
        width: 2.3rem;
        height: 2.3rem;
    }

    .lc-msg-bubble {
        max-width: 100%;
    }
}

@media (prefers-reduced-motion: reduce) {
    .lc-msg-tab,
    .lc-msg-card {
        transition: none;
    }
}